Customer feedback and customer data integrations
Leverage customer feedback from Zendesk tickets to continuously improve your product. Improve collaboration between support and product teams to deliver great customer experience and decrease support agents’ workload.
Drive product decisions with customer feedback and data from Intercom conversations. Give agents visibility on the product roadmap and close the feedback loop with customers to provide them with a great service experience.
Make sure you continuously track and turn Freshdesk tickets with valuable customer feedback into product improvements. Close the feedback loop with support agents and customers to provide them with an outstanding service experience.
The Harvestr Slack App makes it easy for teammates and customers to discuss and submit feedback to the product team from any Slack channel. With Harvestr, everyone can follow feature statuses and get visibility on the product roadmap.
Gather feedback from sales and success teams to continuously improve your product according to customer needs. Prioritize features based on customer data and generate a real-time roadmap for each customer inside of Salesforce.
The Harvestr Feedback Clipper lets everyone escalate product feedback from any web page to Harvestr. Gather contextual feedback from all your teams to continuously improve your product and deliver the best customer experience.
With our Zapier connector, you can integrate Harvestr to 2000+ applications and build custom workflows. Centralize and track customer feedback from support tools, CRMs, forms… to continuously improve your product.
Software and design tools integrations
Create and link Jira issues to roadmap items in Harvestr and stay in sync with your software development team. Follow the status of your Jira issues without leaving Harvestr and give stakeholders visibility on your product roadmap.
Create and link Trello cards to roadmap items in Harvestr and stay in sync with your software development team. Follow the status of your Trello cards without leaving Harvestr and give stakeholders visibility on your product roadmap.
Create and link Github issues to roadmap items in Harvestr and stay in sync with your software development team. Follow the status of your Github issues without leaving Harvestr and give stakeholders visibility on your product roadmap.
Create and link Gitlab issues to roadmap items in Harvestr and stay in sync with your software development team. Follow the status of your Gitlab issues without leaving Harvestr and give stakeholders visibility on your product roadmap.
Add Figma design links to any roadmap items in Harvestr to create and embed previews. Centralize all your product documentation in one place, stay in sync with your Design team, and share progress with the whole company.
The Harvestr Feedback Clipper lets everyone escalate product feedback from any web page to Harvestr. Gather contextual feedback from all your teams to continuously improve your product and deliver the best customer experience.