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Get a unified view of customer needs
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Transform feedback into insights at scale
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Make data-informed product decisions
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Keep teams and customers in the loop.
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integrations
Freshdesk

Freshdesk

Push Freshdesk tickets to Harvestr in just one click and close the loop with support and customers.

Empower support agents to effortlessly push relevant Freshdesk tickets into Harvestr, while also providing real-time updates creating an efficient feedback loop.

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Documentation

Uncover insights from Freshdesk tickets

Make it easy for support agents to escalate valuable customer feedback from Freshdesk. Facilitate collaboration between support and product teams.

Centralize feedback from all channels

Get a comprehensive view of user needs by merging feedback from Freshdesk with all your other channels. Aggregate related feedback to identify the most promising improvement opportunities.

Leverage Freshdesk data to inform product decisions

Prioritize improvement opportunities based on criteria such as feedback volume, occurrence, and business impact. Focus your product management resources on what really matters.

Close the loop with agents and customers

Automatically notify agents in Freshdesk when a feature they are interested in has been released. Empower your support team to deliver exceptionnal customer service by closing the loop with customers.

customer stories

They tell it better

Our clients have experienced the power of our integrations

94
%
adoption rate after install
5/
5
app marketplace rating

Deliver impact, not features.

Join us to build the future of B2B SaaS product management, where AI-powered feedback intelligence empowers every team to build products loved by millions.

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Product
Platform Overview
Feedback Hub
AI Feedback Analysis
Revenue Data
Prioritization
Feedback Loop
Resources
Customer stories
Blog
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