Monthly
Yearly
Drive Product ROI
14 day-free trial.
Whether you are just launching or ramping up your product organization, we've got you covered.
Compare features
Usage
Launch
Scale
Elite
Contributors
Contributors can log in to your Harvestr workspace with view-only access, allowing them to collaborate and comment on feedback and priorities.
10
100
Custom
Feedback
Unlimited
Unlimited
Unlimited
Discoveries
Discoveries are backlog items where you can consolidate user feedback, revenue data, and research insights.
250
Unlimited
Unlimited
AI feedback suggestions
AI suggestions only count once you validate them, ensuring you pay only for actual results.
100 / month
Categorize up to 100 feedback items using AI-generated suggestions for free. Upgrade to Elite for unlimited AI suggestions.
Custom
Synced customers
Synchronize customer attributes and revenue data from Intercom, Salesforce, and HubSpot.
You won't have to synchronize your whole customer base but only those who are linked to feedback.
You won't have to synchronize your whole customer base but only those who are linked to feedback.
1000
Synchronize up to 1000 customers from your CRM for free. Upgrade to Elite for more.
You won't have to synchronize your whole customer base but only those who are linked to feedback.
You won't have to synchronize your whole customer base but only those who are linked to feedback.
Custom
Integrations
Launch
Scale
Elite
Public API and Webhooks
Email, Chrome extension, Zapier
Slack
Feedback widget
Zendesk, Intercom, Freshdesk
Hubspot CRM
Salesforce CRM
Jira Cloud, Trello, Github, Gitlab, Linear
Notion, Figma
Jira Server
Custom integrations
Automations
Set up automation rules to speed up product operations (example: status synchronization between Harvestr and Jira).
Feedback Hub
Launch
Scale
Elite
Feedback inbox and categorization
Feedback trends
Feedback loop notifications
Discovery documentation
Feedback templates
Custom feedback inboxes
On-demand analytics
Get custom reports out of your feedback data and workspace activity.
AI Feedback Analysis
Launch
Scale
Elite
AI feedback categorization
AI feedback summaries
AI feedback trends
Revenue data
Launch
Scale
Elite
Revenue data CSV import
Customer profiles
Customer segmentation
Revenue data sync
Synchronize customer attributes and revenue data from Intercom, Salesforce, and HubSpot.
Prioritization
Launch
Scale
Elite
Table and kanban views
Custom fields
Scoring fields
Prioritize product opportunities based on the RICE and weighted average scoring methodologies.
1
2
Unlimited
Revenue impact fields
Evaluate the business impact of product opportunities by computing revenue data (ARR, churn, etc...).
2
Unlimited
Roadmap
Security and permissions
Launch
Scale
Elite
Data exports
Google and Microsoft Sign in
SAML SSO
Contributor roles
Assign roles to contributors to facilitate collaboration and keep your workspace secure.
Support and services
Launch
Scale
Elite
Email and livechat support
Self-serve knowledge base
Priority support
Data migration
Need a hand moving your data? We’ll assist with data migration to help you get started seamlessly.
Custom contract and invoicing
Service Level Agreement
Tailored onboarding and training
Dedicated product success coach
FAQs
What is an editor?
An editor is a member of your Harvestr project with unlimited creation, edition and administration rights. They are usually people who are responsible for managing customer feedback and building the product roadmap (Product Managers, Product Marketers, Product Owners, Customer Feedback Managers, etc.).
What is a contributor?
A contributor is a member of your Harvestr workspace with limited rights. Contributors can view information but they can only perform certain actions within the workspace: adding feedback and comments. Contributor rights are generally useful for people from Support, Success, Sales… who want to follow customer feedback status and contribute to the roadmap. Contributors are free and the number of contributors permitted varies according to the plan you choose. A contributor account is not required to send feedback from integrations like Slack, Intercom, Salesforce, etc.
Do I pay per user?
In Harvestr, you pay per editor. The price per editor varies according to the plan you select. You can also invite contributors with limited rights for free. For example: for 2 x 79 = $158 / month (Scale Plan on a monthly subscription), you will get access to all the Scale plan features with 2 editors and up to 50 free contributors.
Do I need a Harvestr account to submit feedback?
No. You can submit feedback to Harvestr from one of our integrations without having a Harvestr account. You will still be identified as the submitter of the feedback and you will get also notified on status updates even if you do not have a Harvestr account.
What are the free plan's limitations?
With our free Launch plan, you get 1 editor and up to 10 contributors for free. You can create up to 250 backlog items (called “Discoveries” in Harvestr). You can also create a limted number of fields and views. If you need more, consider our Scale plan.
How does the 14-day free trial work?
When you register with Harvestr, you have 14 days to try our Scale plan for free. If you wish to try the Elite plan, reach out to us and our team will activate it for you. During the trial, you can invite as many editors and contributors as you wish. To continue using Harvestr at the end of your trial, you’ll need to subscribe to one of our paid plans or downgrade to the free plan.
Will I be charged when the trial is over?
No. We don’t require a credit card upfront so you won't be charged unless you decide to subscribe to a paid plan and enter your credit card details. If you want to continue using Harvestr at the end of your trial, you will be asked to enter your credit card details. You can also pay by invoice with our Elite plan.
How many customers can I import and synchronize?
In Harvestr, you can import user and company data using our CSV and Excel imports. These imports are unlimited. You can also synchronize customer data from external tools (Intercom, Hubspot, Salesforce). We won't import and synchronize all the customers you have in your CRM but only the ones that exist in Harvestr, usually because they are linked to feedback. You can synchronize up to 1000 with the Scale plan. If you need to synchronize more than 1000 customers, you should consider our Elite plan. No matter the plan, you can synchronize as many attributes as you wish per customer.
How safe is my data?
Harvestr holds a SOC 2 certification. We use industry-standard cloud infrastructure along with extra safeguards to ensure your data remains completely private and secure at all time. See our Trust Center for more information.
Are you GDPR compliant?
Yes. We’re GDPR compliant with a privacy-by-design architecture, clear privacy policies, and an optional DPA if required. See our Terms and Conditions and Privacy Policy