Meet HAI
HAI is Harvestr's AI Copilot for feedback analysis
Collect, categorize and prioritize customer feedback at scale with AI feedback analysis. Uncover new insights and make decisions that drive revenue, faster than ever.
Extract insights from all your customer feedback
HAI analyzes customer feedback from support tickets, customer calls, Slack discussions and all your other sources, on autopilot.
It captures and highlights key insights, helping you understand customer needs in no time, without the manual work.
Tailor-made feedback tagging and categorization
HAI categorizes customer feedback according to your own taxonomy, making it easy to track feedback by product, feature, or initiative.
It identifies duplicates, suggests new topics when relevant, and continuously improves based on your input.
Leverage AI-driven insights to make the right decisions
Let AI surface critical feedback signals and link them to your product initiatives.
Enrich these trends with revenue data and make decisions that drive true business impact.
Summarize large amounts of feedback by theme
In addition to summarizing individual pieces of product feedback, HAI helps you condense large volumes of feedback into thematic summaries.
Identify pain points and patterns in high volumes of product feedback and prioritize with confidence.
They tell it better
Our clients have experienced the power of HAI
“Harvestr's AI categorizes 94% of our customer feedback, with customization and accuracy that outperform all the other solutions we've tried. By processing Intercom conversations and NPS responses 3.5x faster, it saves our product team hours each week, helping us focus on the most valuable insights.”
It does not stop here
At Harvestr, our commitment is to simplify the product building process for you.
Centralize, gain insights, and effortlessly manage customer feedback at scale and close the loop.
Synchronize real-time revenue data from external tools and leverage it to priotitize product opportunities.
Elevate your prioritization strategy by leveraging a unified repository of customer and business data.