Harvestr and Zendesk

Build customer-centric products by leveraging customer feedback from Zendesk tickets.

Find us on the Zendesk Apps Marketplace

Uncover insights from Zendesk tickets

Make it easy for support agents to escalate and categorize valuable customer feedback from Zendesk.

Facilitate collaboration between support and product teams.

Zendesk widget
Zendesk inbox

Centralize feedback from all channels

Get a comprehensive view of user needs by merging feedback from Zendesk with all your other channels.

Aggregate related feedback to identify the most promising improvement opportunities.

Centralize feedback from all channels

Get a comprehensive view of user needs by merging feedback from Zendesk with all your other channels.

Aggregate related feedback to identify the most promising improvement opportunities.

Zendesk inbox

“By streamlining communication between support, success, and product teams, Harvestr and Zendesk are saving us a considerable amount of time. We now have access to twice as much customer feedback as before to build our roadmaps and product strategy. It became much easier for us to make the right product decisions.”

Pauline Ferray

Product Manager, 360learning

Leverage Zendesk data to inform product decisions

Prioritize improvement opportunities based on criteria such as feedback volume, occurrence, and business impact.

Focus your product management resources on what really matters.

Zendesk prioritization
Zendesk loop

Close the loop with agents and customers

Automatically notify agents in Zendesk when a feature they are interested in has been released.

Empower your support team to deliver exceptionnal customer service by closing the loop with customers.

Close the loop with agents and customers

Automatically notify agents in Zendesk when a feature they are interested in has been released.

Empower your support team to deliver exceptionnal customer service by closing the loop with customers. 

Zendesk loop

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