Harvestr and Zendesk

Drive better product decisions with user feedback from Zendesk tickets.

Escalate valuable customer feedback to your product team

Harvestr seamlessly integrates with your Zendesk Support interface and It only takes you a simple click to send tickets and customer data from Zendesk to Harvestr.

Escalate valuable customer feedback to your product team

Harvestr seamlessly integrates with your Zendesk Support interface and It only takes you a simple click to send tickets and customer data from Zendesk to Harvestr.

Merge Zendesk with other feedback channels to extract insights

Get a comprehensive overview of user needs by merging feedback from Zendesk with emails, user interviews and valuable inputs from your teammates.

Merge Zendesk with other feedback channels to extract insights

Get a comprehensive overview of user needs by merging feedback from Zendesk with emails, user interviews and valuable inputs from your teammates.

Identify priorities and turn customer feedback into actual product improvements

Harvestr tells you how many Zendesk tickets relate to a specific topic, which helps you prioritize customer problems according to the occurrence of an issue and its impact.

Identify priorities and turn customer feedback into actual product improvements

Harvestr tells you how many Zendesk tickets relate to a specific topic, which helps you prioritize customer problems according to the occurrence of an issue and its impact.

Close the loop with customers and notify them personally about feature releases

Agents will be updated directly in Intercom about the feedback they send to the product team. Once a feature is released, any related customer can easily be notified via Intercom.

Take customer experience from great to 😍.

Close the loop with customers and notify them personally about feature releases

Agents will be updated directly in Intercom about the feedback they send to the product team. Once a feature is released, any related customer can easily be notified via Intercom.

Take customer experience from great to 😍.