Harvestr and Intercom

Drive better product decisions with user feedback from Intercom conversations.

Escalate valuable customer feedback to your product team

With a simple @mention, send conversations and customer data from Intercom to Harvestr. Never lose valuable user feedback again and show your customers that you are listening

Escalate valuable customer feedback to your product team

With a simple @mention, send conversations and customer data from Intercom to Harvestr. Never lose valuable user feedback again and show your customers that you are listening

Merge Intercom with other feedback channels to extract insights

Get a comprehensive overview of user needs by merging feedback from Intercom with emails, user interviews and valuable inputs from your teammates.

Merge Intercom with other feedback channels to extract insights

Get a comprehensive overview of user needs by merging feedback from Intercom with emails, user interviews and valuable inputs from your teammates.

Identify priorities and turn customer feedback into actual product improvements

Harvestr tells you how many Intercom conversations relate to a specific topic, which helps you prioritize customer problems according to the occurrence of an issue and its impact.

Identify priorities and turn customer feedback into actual product improvements

Harvestr tells you how many Intercom conversations relate to a specific topic, which helps you prioritize customer problems according to the occurrence of an issue and its impact.

Close the loop with customers and notify them personally about feature releases

Agents will be updated directly in Intercom about the feedback they send to the product team. Once a feature is released, any related customer can easily be notified via Intercom.

Take customer experience from great to 😍.

Close the loop with customers and notify them personally about feature releases

Agents will be updated directly in Intercom about the feedback they send to the product team. Once a feature is released, any related customer can easily be notified via Intercom.

Take customer experience from great to 😍.